Refund policy
Returns & Refund Policy
We want you to feel confident in your purchase with Slowe.
Returns
We offer a 14 day return period from the date your order is delivered.
To be eligible for a return, items must be:
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Unused
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In original packaging
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In the same condition as received
Due to hygiene reasons, we are unable to accept returns on items that have been used.
How to Request a Return
To start a return, please contact us at:
hello@slowe.co
Include your order number and reason for return, and we will guide you through the process.
Return Shipping
Return shipping costs are the responsibility of the customer.
Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved, your refund will be processed to your original payment method within a few business days.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us at hello@slowe.co within 48 hours of delivery.
We will resolve the issue as quickly as possible.